How to Measure and Improve CRM ROI

CRM ROI
Customer service and relationship management is undoubtedly an integral component of every business. When a business fosters its relationship with its existing customers, it enhances customer lifetime value, which, in turn, uplifts the profits.  Furthermore, retaining an existing customer is much economical than acquiring new customers. Even studies second that. According to a study, the […]

source https://www.softwaresuggest.com/blog/how-to-measure-and-improve-crm-roi/

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